Mrs. Sandra Vaz e Correia, Presiding Member—The appellant is aggrieved by the order dated 2.8.2002 passed by the District Forum, North Goa in Complaint No. 309/1998.

2. Mr. A.F. D’ Souza and Mr. D.M. Dhond appeared on behalf of the parties and filed written arguments.

3. In a nutshell it is the complainant’s case that it is a company engaged in Real Estate business. It purchased more than 600 sq. mts. ceramic tiles from opposite party No. 1 through their agents the opposite party No. 2 on 28.6.1997 for an amount of Rs. 1,54,338. It noticed extensive shade variations in the tiles after acid washing and this was intimated to the opposite parties by letter dated 6.11.1997. A joint inspection was then carried out in November-December 1997. The complainant was assured of 1st class super fine quality without any defect or shade variations. The complainant issued a letter dated 4.12.1997 and called upon the opposite parties to replace the defective tiles at its costs before 7.1.1998 as the complainant was to hand over possession of the flats on or before 31.1.1998. Pursuant to the said letter Mr. P. Chandrashekar and Mr. P. Ramesh, both officials of the opposite party No. 1 visited the