Mr. Justice S.N. Kapoor, Presiding Member—FA Nos. 444/03 and 130/04 arise out of an order in Complaint No. 112/96 dated 7.8.2002. By this order the A.P. State Consumer Disputes Redressal Commission allowed the complaint and directed O.P. Nos. 1 and 2 to pay compensation to the complainant’s husband and son of the deceased a sum of Rs. 2,85,000 and directed O.P. No. 3 to deposit Rs. 15,000 payable to the complainant, in terms of the order.

2. The brief facts giving an occasion to this complaint and the appeals are as under :

Smt. M. Indiramma wife of complainant No. 1 and mother of second complainant was a subscriber/consumer of LPG supplied by Hindustan Petroleum Corporation Ltd., M/s. Shreya Enterprises are authorized agent/dealer of Hindustan Petroleum Corporation Ltd. The New India Assurance Company Ltd., issued an Insurance Policy to M/s. Shreya Enterprises.

3. On 28.10.1995 Mrs. Indiramma complained to the dealer that the L.P. Gas Cylinder installed at her residence by the dealer was suspected to defective and sought its rectification. The dealer M/s. Shreya Enterprises sent its ‘authorized mechanic’ Raju to the residence of Indiramma. The mechanic after attending to the rep