R.C. Yankad, President – This appeal is directed against the judgment and order dated August 2, 1996 passed by the City District Consumer Disputes Redressal Forum, Ahmedabad(City Forum for short) in Complaint No. 1048 of 1992.

2. The appellant, complainant in the aforesaid complaint had booked from Ahmedabad Reservation Office of Western Railway three 2nd Class A.C. tickets for return journey from Bombay to Ahmedabad to travel by Gujarat Express(Train No. 9011 Dn.) leaving Bombay Central on May 22, 1991 and the fare paid was Rs.435/-. The appellant and his family members had gone to Bombay by Gujarat Express on May 18. 1991 and they proposed to return to Ahmedabad by Gujarat Express leaving Bombay Central on May 22, 1991 as aforesaid. On account of sad demise of Shri Rajiv Gandhi all trains including Gujarat Express which was to leave Bombay Central on May 22, 1991 were cancelled by the Railway Authorities. The appellant came to know about the cancellation of the train by which he and his family members were to travel only on reaching Dadar Railway Station of the Western Railway on May 22, 1991. Since the train by which the appellant and his family members were to travel was ca