B.S. Yadav, Member. - This is an appeal against the order dated 8th January, 1991 passed by the Consumer Disputes Redressal Commission, Haryana at Chandigarh. The present respondent, Mis. Jagdamba Rice Mills, Tararoi, District Kamal,(hereinafter referred to as the 'Mills') was the claimant while the present appellants were respondents before the said State Commission.

2. The case of the complainant was that they were of considerable standing and repute, carrying on the business of large scale export of rice at Tararoi, which is a well known centre therefor. The Mills got installed Telex No. 241 in their premises at Tararoi on 31st October, 1985, after completing necessary formalities therefor. The Telex system was got installed by them to keep in touch with foreign countries about the latest position of rates, demand and dispatches of rice from time to time. The main telex exchange is located at Karnal, which is the District Headquarters. The connection at Tararoi was provided as long distance one from Karnal. The distance between these two places is about 18 kms. Despite some efforts made by some mechanics and technicians of Telecommunications Department, Haryana Circle, the T