SupremeToday Landscape Ad
Back
Next
Judicial Analysis Court Copy Headnote Facts Arguments Court observation
Listen Article Pause Article
judgment-img

2007 (2) CPR 215
M. P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION,
BHOPAL
N. K. Jain, President and Smt. Neerja Singh, Member
Sharad Chandra Tiwari & Ors.—Appellants
versus
Star India Pvt. Ltd. & Anr. —Respondents
Revision No. 46 of 2007
Decided on 26-3-2007

Advocates:
Counsel for the Parties:
For the Petitioners:Shri Pradeep Kumar, Advocate.
For the Respondent No. 1:Shri Shreyas Pandit, Advocate.
For the Respondent No. 2:Shri Punit Tiwari, Advocate.

Headnote:Consumer Protection Act, 1986—Section 12—Deficiency in service—T.V. Cable connections obtained by petitioners- residents of Rewa town on monthly payment basis from Respondent 2 sole distributor of Respondent 1 Company dealing in Broadcasting STAR Channels on TVs all over country—Complaint filed by petitioners five in number alleging illegal stoppage of Broadcasting of STAR Channel programmes in spite of their regularly paying necessary charges—Complaint dismissed by District Forum—Revision petition—Since term of contract of distributorship of STAR Channels in Rewa Town between two Respondents had expired on Nov. 30, 2005, relief claimed by petitioners for direction to Respondents to Telecast said Channels was rendered infractuous—Perusal of Section 14 and 15 of TRAI Act showed that any dispute between a service provider and a group of consumers could be resolved only by Appellate Tribunal established under TRAI Act—It was only a complaint filed by an individual consumer under provisions of C.P. Act that was not hit by said provisions—However since complaint was filed jointly by a group of consumers—Hence same could not be held maintainable—Revision petition dismissed. (Paras 5 to 9)

       Facts of the Case:

       1. T. V. cable connections were obtained by petitioners residents of Rewa Town herein in the instant case on monthly payment basis from respondent 2 sole distributor of respondent 1 company dealing in Broadcasting STAR Channels on TVs all over country. Complaint was filed by petitioners five in number alleging illegal stoppage of Broadcasting of STAR channel programmes in spite of their regularly paying necessary charges. However complaint was dismissed by District Forum.

       2. Present revision petition has been filed against said order of District Forum.

       3. Findings of the Court: The Court held that since term of contract of distributorship of star channels in Rewa Town between two respondents had expired on Nov. 30, 2005, relief claimed by petitioners for direction to respondents to telecast said channels was rendered infructuous. Perusal of Section 14 and 15 of TRAI Act showed that any dispute between a service provider and a group of consumers could be resolved only by Appellate Tribunal established under TRAI Act. It was only a complaint filed by an individual consumer under provisions of CP Act that was not hit by said provisions. However since complaint was filed jointly by a group of consumers. Hence same could not be held maintainable. Revision petition was accordingly dismissed.

       Result: Revision petition dismissed.

ORDER

N. K. Jain, President.—This revision by complainant is directed against the order dated 4.8.2006 passed by District Consumer Disputes Redressal Forum, Rewa in C.C. No. 266/2005 dismissing petitioner’s complaint as against Respondent No. 1 “Star India Pvt. Ltd.”

2. Respondent No. 1 company is dealing in broadcasting STAR channels on TVs all over the country. Respondent No. 2 M/s Richa Cable Network was the sole distributor of Respondent No. 1 company for Rewa Town from December 1, 2004 to November 30, 2005. Petitioners five in number, are the residents of Rewa Town and had obtained TV cable connections on monthly payment basis, from Respondent No.2 so as to enable them to watch amongst others, the programmes of STAR channels broadcasted by Respondent No. l company. They on 13.9.2005 filed complaint under Section 12 of the Consumer Protection Act, 1986 against respondent-opposite parties complaining that on and after 3.9.2005 the respondents have illegally stopped broadcasting the STAR channel programmes even when the complainants have been paying regularly the necessary charges. The complainants thus alleged deficiency in service on the part of respondents claiming that the respondents be directed not to stop broadcasting of said channels programmes and pay compensation to them.

3. While Respondent No.2 remained absent and filed no reply to the complaint before the Forum below, Respondent No.1 company filed preliminary objection challenging maintainability of the complaint on the grounds: one, that there being no privity of contract between the complainants and the answering company, the formers are not its consumers and two, that a joint complaint by petitioners was not maintainable as such a dispute between a service provider and a group of consumers is cognizable exclusively by the Telecom Disputes Settlement and Appellate Tribunal (for short “TDSAT”) established under the provisions of the Telecom Regulatory Authority of India Act, 1997 (for short “TRAI Act’). The Forum below upheld the objection and dismissed the petitioner’s complaint as against Respondent No. 1. It was further held that licence granted to Respondent No. 2 by Respondent No. l has also expired.

4. We have heard Shri Pradeep Kumar, learned counsel for petitioners, Shri Shreyas Pandit, learned counsel for Respondent No. 1 and Shri Punit Tiwari, learned counsel for Respondent No. 2.

5. At the outset it may be observed that as per complainants’ own showing the term of contract of distributorship of STAR channels in Rewa Town, between the two respondents, has expired on November 30, 2005 and so the relief claimed by the petitioners for direction to respondents to telecast the said channels, is rendered infructuous, the complainants can at best claim compensation on proof of deficiency in service on the part of opposite parties and as against Respondent No. 1 it is further to be seen whether the complaint is maintainable.

6. Relevant part of Section 14 of the TRAI Act is as under:

“14 (a) adjudicate any dispute:

(i) between a licensor and a licensee,

(ii) between two or more service providers,

(iii) between a service provider and a group of consumers,

Provided that nothing in this clause shall apply in respect of matters relating to:

(A) ……….

(B) the complaint of an individual consumer maintainable before a Consumer Disputes Redressal Forum or a Consumer Disputes Redressal Commission or the National Consumer Disputes Redressal Commission established under Section 9 of the Consumer Protection Act, 1986 (68 of 1986);

(C) …………………….” (Emphasis Supplied)

Section 15 of the TRAI Act further

confers exclusive jurisdiction on the Appellate Tribunal and thus reads:

“15. Civil Court not to have jurisdiction—No Civil Court shall have jurisdiction to entertain any suit or proceeding in respect of any matter which the Appellate Tribunal is empowered by or under this Act to determine and no injunction shall be granted by any Court or other authorit













Click Here to Read the rest of this document

1
2
3
4
5
6
7
8
9
10
11
SupremeToday Portrait Ad
supreme today icon
whatsapp-icon Back to top