Smt. Rama Ananth, Member This complaint is filed by the complainant under section 12 of the Consumer Protection Act to direct the OPs.(opposite parties) to pay a compensation of Rs. 19.36 lakhs for their gross negligence in treating the complainant's wife along with interest and cost of the proceedings to the complainant.

2. The case of the complainant is that on 29th September 1996 his wife Smt. Rani Xavier had a slight temperature and body pain due to regular work and strain as such the complainant i.e. the husband of Smt. Rani Xavier took her to the cantonment poly clinic i.e. OPI for consultation. On consultation, she was advised to be admitted by Dr. Fiyasice, 4th OP. Since Dr. Thomas i.e. 5th OP was not available as he had gone to Vellore, CMC hospital. As per the advise of 4th OP, the complainant's wife was admitted in the 1st OP clinic on 1.10.1996. She was treated for 3 days and during that time her temperature was normal and she was cheerful. On 3.10.1996 Dr. Thomas(OP No.5) checked her and opined that she can be discharged. On 4.10.1996 the complainant's wife had two poories for her breakfast from the hospital canteen and after sometime she started vomiting for which