Anupam Dasgupta, Member—This appeal has been filed against the order dated 30.08.2004 of the Tamil Nadu State Consumer Disputes Redressal Commission, Chennai (in short, ‘the State Commission’) by Wipro Limited (formerly known as Wipro Infotech Limited), which was one of the opposite parties in the complaint case/original petition no. 31/1998 before the State Commission. By this order, the State Commission held the appellant/opposite parties (OPs) no. 1 and 2 and OP no. 4 (M/s Sun Multimedia) guilty of supplying a defective package of computer hardware to the original complainant (respondent no.1 in this appeal) and directed them to take back the defective package of equipment and refund the sum of Rs. 8,30,855/- with interest thereon @ 12 per cent per annum from 01.12.1998 till payment, and also pay a compensation of Rs.50,000/- for deficiency in service leading to loss and mental harassment and a cost of Rs.5,000/-, within two months from the date of the order.

2. The brief facts are that M/s Toppers Multimedia Private Limited, the original complainant, purchased in October, 1996 a set of computer hardware (consisting of 9 items, for a total cost of Rs. 8,30,855/-) from M/s Su