S.N. Aggarwal, President— This complaint was filed in this Commission on 17.5.1993. It was dismissed by this Commission vide order dated 17.8.1993 on the plea that the complainants were not the consumers qua the respondents. The complainants had filed an appeal (FA No.634 of 1993) in the Hon’ble National Commission. The appeal was accepted and the order dated 17.8.1993 passed by this Commission dismissing the complaint was set aside. The matter was remanded to this Commission with the direction to take on record evidence as to whether in the hospital where tubectomy was performed on complainant No.1 some charges were being levied on the patient and thereafter to decide the question afresh referred to above. After the file was received back in this Commission both the parties were called upon to produce evidence by way of affidavits/documents. The complainants had produced the affidavits and some documents but the State of Punjab had failed to do so and was proceeded against ex parte. This complaint was again dismissed by this Commission vide order dated 3.12.1996 by holding that the complainants were not the consumers qua the respondents. The complainants again filed an appeal