Anupam Dasgupta, Member—This complaint has been filed by M/s. Hughes Escorts Communication Ltd., through its attorney, viz., New India Assurance Company Ltd., and the New India Assurance Company Ltd. against M/s. Ravi Cranes and Movers Ltd., the opposite party (OP). For the sake of convenience, the complainants are referred as “HECL” and “the Insurance Company” respectively.

2 (i) The case of the complainants is that HECL was awarded a contract by the Institute for Development and Research in Banking Technology, Hyderabad (in short, ‘the IDRBT’), an autonomous body set up and funded by the Reserve Bank of India with a view to providing wide range of training and development facilities to the Banking sector, particularly, the nationalised banks. The contract was for setting up a VSAT Network for satellite communication to facilitate payment system in the Banking sector, for which the Central Master Terminal was to be installed in the premises of the IDRBT at Hyderabad which could communicate, via satellite, with smaller sub-systems at 27 other locations in the country.

ii) Under the contract, HECL was to procure, supply, deliver, install and commission the necessary hardware a