Mrs. Neena Sandhu, Member—This appeal is directed against the order dated 14.12.2011, rendered by the learned District Consumer Disputes Redressal Forum-I, UT, Chandigarh (hereinafter referred to as the District Forum) vide which it allowed the complaint, filed by the complainants/respondents, and directed the appellant/OP as under:-

“16] In view of the foregoing, after taking into consideration the pleadings as well as evidence led by the parties, we are of the considered opinion that the OP Company was deficient in providing proper services to the complainants. The present complaint has lot of merit, weight and substance. The same is accordingly allowed. The OP is directed to pay Rs.6,062/- to each of the complainants i.e. Rs.18,186/- which they had spent for the purchase of air tickets of Indigo Flight plus Rs.9830/- spent by them for one day Hotel Stay at Mumbai (18,186 + 9830/- = Rs.28,016/-) The OP is also directed to pay a compensation of Rs.25,000/- apart from Rs.10,000/- as litigation costs.

17] The order be complied with by the OP within a period of 30 days from the date of receipt of copy of this order, failing which the OP shall be liable to pay interest on