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2012(2) CPR 222
DELHI STATE CONSUME DISPUTES REDRESSAL COMMISSION,
NEW DELHI
Barket Ali Zaidi, President and Samma Noor Member
Satish Kr. Jain —Appellant
versus
Citi Bank N.A. and Anr. —Respondents
FirstAppeal No. 403 of 2011
Decided on 15.2.2012

IMPORTANT POINT
There is no standard classified yardstick for award of compensation.

Headnote:Consumer Protection Act, 1986—Sections 15 and 17—Banking—Loan—Default in repayment—Reframing of repayment plan—Bank did not honour its assurance made to complainant to issue no due certificate with blank security cheques—District Forum directed bank to issue No-Due Certificate against loan account of complainant and compensation of Rs.5,000—Claim for more compensation—There is no standard classified yardstick for award of compensation—In each case it depends upon its own facts and circumstances—Trial Forum has considered the matter thoroughly and fixed particular amount of compensation—No good reason to interfere in discretion of District Forum. (Paras 3 , 5 , 6 and 7)

       

ORDER

Barkat Ali Zaidi, President—The facts of the case are that on 30.5.2005 the complainant had taken a loan of Rs. 3,10,000 from the OP Citi Bank payable in 48 EMIs of each of Rs.9,106. Since the complainant appellant failed to fulfil his promise, the bank reframed the payment plan, according to which the complainant was to pay a sum of Rs. 90,000 in all and in turn the bank promised that post dated EMI cheques, which bank had obtained from him in advance, will not be presented for encashment and no dues certificate would be sent in due course. A cheque of Rs. 80,000, which was issued in favour of the bank towards the re-payment of the loan became dishonoured for the reason that bank encashed one of the EMI cheque of Rs.9,106 due to which funds arranged for encashment of cheque of Rs.80,000 had become insufficient. Subsequently this dispute was settled between the parties and the bank assured the complainant to issue no due certificate with blank security cheques but failed, the complainant, therefore, filed a complaint before the District Consumer Forum with the prayer that OP Bank be directed to issue no due certificate and return blank cheques and pay the compensation of Rs.1,00,000.

2. The OP filed the written statement and opposed the claim of the complainant. The bank alleged that it had offered structure plan of Rs.90,000 for the re-payment of loan in two instalments, out of which the first instalment of Rs.10,000 was to be paid on or before 30.9.2007 and the second

instalment of Rs.80,000 on or before 20.10.2007.

3. The said plan was time bound and in case of default it was to be cancelled without any further notice to the complainant. The OP denied any deficiency on its part. The District Forum on consideration of evidence of both the parties held the bank guilty and directed the bank to issue No Due Certificate against the loan account of the complainant and a compensation of Rs.5,000. Dissatisfied by the amount of compensation, the appellant has come before us in appeal.

4. We have heard Shri Satish Kumar, Appellant in person at admission stage.

5. The only question before us is whether the amount of compensation awarded by the District Forum is inadequate? The appellant wants a total compensation of Rs.1,00,000 while he has been awarded Rs.5,000 as compensation.

6. There is no standard classified yardstick for award of compensation, in each case it depends upon its own facts and circumstances. We have gone through the file of the Trial Forum and find that the Trial Forum has considered the matter thoroughly and fixed particular amount of compensation. We find no good reason to interfere in the discretion of the District Forum in this regard. We, therefore, refuse to accept the request of the appellant for enhancement of compensation.

7. Appeal is dismissed at the admission stage.

8. Copy of this order be provided to the parties free of cost and a copy of this order be also sent to the concerned District Forum and thereafter, file be consigned to record room.

Appeal dismissed.

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