J.M. Malik, Presiding Member—The whole controversy centers around the question, “Whether the complainants are consumers or not, Whether their intent was to earn multi-profits /huge profits or to earn their livelihood?”. These are the principal questions which have to be adjudicated.

2. The instant complaint has been filed by two complainants, namely, Jayantilal Trikambhai Brahambhatt and Maheshbhai Chimanbhai Patel, on behalf of a number of alleged individual consumers because the right and interest of present complainants and all the other individual and numerous consumers are identical and co-extensively cumulative, by virtue of nature of privity and contract, between the opponents and the complainants, together with various/numerous consumers whose rights and interests are being represented by the complainants in this complaint. They have also filed application under Section 12-C read with Section 22 of the Consumer Protection Act, 1986.

3. Abhinav Gold International Marketing Private Limited, OP1 is a Company which has its registered office at Bhilwara. They are engaged in the business of trading marketing the gold, silver and also to carry and run the said business throug