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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI
K.S. Chaudhari, Presiding Member and B.C. Gupta, Member
M/s. Indusind Bank Ltd. —Petitioner
versus
Shri Avtar Singh —Respondent
Revision Petition No. 3267 of 2012
(From the order dated 28.05.2012 in Appeal No. 07/2011 of H.P. State Consumer Disputes Redressal Commission, Shimla)
Decided on 02.05.2013

Advocates:
Counsel for the Parties:
For the Petitioner:Mr. Manish Sharma, Advocate.
For the Respondent: Ex-parte.

IMPORTANT POINT
Consumer Forum cannot entertain complaint beyond its territorial jurisdiction.

Headnote:Consumer Protection Act, 1986—Sections 2(1)(d), 15, 17, 19, 21 and 24-A—Banking—Hire-Purchase—Repossession of vehicle—State Commission directed petitioner to pay Rs.50,000/- as compensation and Rs.5,000/- as litigation expenses to complainant—Head Office of Indusind Bank is at Jalandhar while Branch Office is at Chandigarh and no transaction took place within territorial jurisdiction of Distt. Mandi—District Forum rightly came to conclusion that District Forum had no jurisdiction, as no cause of action arose within jurisdiction of District Forum—There is no evidence on record filed by complainant to prove the fact that vehicle was forcibly removed by OP from village of complainant falling in District Mandi—No FIR was filed against OP and complaint also filed after about two years—Complainant has not availed services of OP for the purpose of earning his livelihood by means of self-employment—As services have been availed for commercial purposes, complainant does not fall within purview of consumer under Section 2 (10(d) of C.P. Act—There was no occasion for OPs to assail finding of District Forum before learned State Commission, as complaint had already been dismissed by District Forum on other counts—Impugned order set aside and complaint dismissed. (Paras 6 to 10)

       

JUDGMENT

K.S. Chaudhari, Presiding Member—This revision petition has been filed by the Petitioner/OP against the impugned order dated 28.05.2012 passed by the H.P. State Consumer Disputes Redressal Commission, Shimla (in short, ‘the State Commission’) in Appeal No. 07/2011 – Avtar Singh v. Indusind Bank Ltd. & Anr. by which, order of District Forum dismissing complaint was set aside and Petitioner/OP No. 1 was directed to pay Rs.50,000/- as compensation and Rs.5,000/- as litigation expenses to the complainant.

2. Brief facts of the case are that complainant/Respondent No.1 took a loan of Rs.7,75,000/- for purchase of Truck No.HP65-930 on 25.3.2006 from OP No. 2 working under OP No. 1. Amount was to be paid in monthly instalments of Rs.19,775/-. Complainant paid Rs.1,41,851/- as monthly instalments. On 5.7.2007, in the early morning, agents of OP No. 1 forcibly removed truck from the custody of the complainant. OP No. 1 got several papers signed from the complainant at Chandigarh and assured him that vehicle would be returned soon after completion of certain formalities, but vehicle was not returned till date. Alleging deficiency on the part of OPs, complainant filed complaint before the District Forum with a prayer to get back Rs.1,41,851/- deposited by him with interest and cost. OPs contested complaint and submitted that complainant does not fall within the purview of consumer, as the complainant is having more than 4 vehicles in his name and complainant also got financed other vehicle No. HP-65-1930. It was further alleged that District Forum has no jurisdiction and complaint is time barred. It was further alleged that cheque issued by the complainant were dishonoured and complainant failed to repay monthly instalments and intimated OPs his inability to pay the dues and in such circumstances, OPs were compelled to take back custody of the financed vehicle and have not committed any deficiency in providing service and prayed for dismissal of the complaint. Learned District Forum after hearing both the parties dismissed complaint on the ground of territorial jurisdiction as well as on limitation in filing complaint. Appeal filed by the complainant/respondent was allowed by learned State Commission vide impugned order against which, this revision petition has been filed.

3. None appeared for the respondent even after service and respondent was proceeded ex-parte.

4. Heard learned Counsel for the petitioner and perused record.

5. Learned Counsel for the petitioner submitted that District Forum rightly dismissed complaint for want of territorial jurisdiction and limitation, but learned State Commission committed error in allowing complaint. It was further argued that complainant does not fall within the purview of consumer, as vehicle was purchased for commercial purposes; hence, revision petition be allowed and impugned order be set aside.

6. Perusal of record clearly reveals that loan documents were executed either at Chandigarh or at Jalandhar. District Forum also observed that Head Office of the Indusind Bank is at Jalandhar while Branch Office is at Chandigarh and no transaction took place within the territorial jurisdiction of Distt. Mandi and learned District Forum rightly came to the conclusion that District Forum had no jurisdiction, as no cause of action arose within the jurisdiction of District Forum. Learned State Commission observed in the impugned order that vehicle was forcibly repossessed by OP No. 1 at place within the jurisdiction of learned District Forum; hence, learned District Forum had jurisdiction to deal with the complaint. Fact of forcibly possessing of vehicle has been denied by OP in its written statement and OP pleaded that vehicle was delivered by the complainant at Chandigarh. There is no evidence on record filed by the complainant to prove the fact that vehicle was forcibly removed by OP No. 1 from the village of complainant falling in District Mandi. No FIR was filed against OP and complaint also fil







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