Vineeta Rai, Member—Being aggrieved by the order of the West Bengal State Consumer Disputes Redressal Commission, both the parties have filed separate appeals.

FA/126/2009 has been filed by LIC of India (herein referred to as appellant) , which had partly allowed the complaint of Shri Radhey Shayam Kedia & Ors. Respondents herein and original complainants before the State Commission.

FA/190/2009 has been filed by Shri Radhey Shayam Kedia & Ors./original complainants seeking interest on the awarded amount.

2. Since the parties, as also the facts are common and arise out of the same complaint, it is proposed to dispose of these appeals through a single order by taking the facts from FA No. 126/2009.

3. In their complaint before the State Commission, Shri Radhey Shayam Kedia & Ors./Original Complainants had contended that they are policy holders in respect of a number of policies that they had taken from the LIC of India (appellants no. 1-5 herein), which had been obtained through the licensed agent of appellant insurance company namely OP-6 (Sri Smarjit Nandy). It was contended that the value of the policies was for a total assured sum of Rs.12 lakhs and the respondents regular