Mrs. Rekha Gupta, Member—Revision petition no. 3521 of 2008 has been filed under section 21 (b) of the Consumer Protection Act, 1986 challenging the order dated 10.06.2008 passed by the Karnataka State Consumer Disputes Redressal Commission, Bangalore (‘the State Commission’) in appeal no. 2178 of 2007.

2. The facts of the case as per respondent no. 1/ complainant are as follows:

3. The respondent no. 1/ complainant is the proprietrix of the firm M/s Shawn Distributors and for her livelihood was engaged in the business of distribution of ice-creams as stockists and distributors for M/s Pastonji who are manufacturers of ice-creams. The business involved stocking and storing of ice-creams in cold storage, in cold rooms. For this purpose, the respondent no. 1/ complainant borrowed a sum of Rs.3,95,000/- as term loan from the 1st opposite party – the Bank in October 2004 and put up a cold storage unit. The respondent no. 1 also availed a sum of Rs.1,00,000/- against stock of ice-creams in cold storage. During the course of transactions with the Bank, the respondent no. 1 noticed a debit of Rs.12,300/- in her account no. 310400023 on 25.01.2004. When the respondent no. 1 made enqui