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SUPREME COURT OF INDIA
G.S. Singhvi and Asok Kumar, Ganguly, JJ.
Amar Singh —Petitioner
versus
Union of India and others —Respondents
Writ Petition (Civil) No. 39 of 2006
Decided on 11.5.2011

IMPORTANT POINT
Service provider has to act as a responsible agency and cannot act on any communication.

Headnote:Consumer Protection Act, 1986—Sections 2(1)(g) and 2(1)(o)—Service provider—Phone monitoring—Service provider has to act as a responsible agency and cannot act on any communication—Sanctity and regularity in official communication in such matters must be maintained especially when service provider is taking serious step of intercepting telephone conversation of a person and by doing so is invading privacy right of person concerned and which is a fundamental right protected under Constitution—While there is urgent necessity on part of service provider to act on a communication, at the same time, respondent is equally duty bound to immediately verify authenticity of such communication if on a reasonable reading of same, it appears to any person, acting bona fide, that such communication, with innumerable mistakes, falls clearly short of tenor of a genuine official communication—Explanation of service provider is not acceptable to Court—If service provider could have shown that it had tried to ascertain from author of communication, its genuineness, but had not received any response or that authority had accepted communication as genuine, service provider’s duty would have been over—Mere stand that there is no provision under rule to do so is a lame excuse, especially having regard to public element involved in working of service provider and consequential effect it has on fundamental right of person concerned—Writ Petition dismissed. (Paras 38 and 39)

JUDGMENT

Ganguly, J.—In this writ petition, filed under Article 32, the petitioner is seeking to protect his fundamental right to privacy under Article 21 of the Constitution of India. The petitioner’s case is that on the basis of his information from various sources, he had learnt that the Government of India and the Government of National Capital Region of Delhi, being pressurised by the respondent No.7, had been intercepting the petitioner’s conversation on phone, monitoring them and recording them. The petitioner had been availing of the telephone services of M/s Reliance Infocom Ltd., impleaded herein as respondent no.8. He further referred to similar cases of interception of phone conversations of other people, including some of the country’s leading political figures, who were using services provided by M/s Reliance Infocom Ltd. and other service providers. Such interception of conversation, according to the petitioner, amounts to intrusion on the privacy of the affected people, and is motivated by political ill will and has been directed only towards those who are not aligned with the political party in power at the Centre. He submitted that this infringement of his fundamental rights was symptomatic of the erosion of the democratic values in the country. He prayed that the Court may declare the orders for interception unconstitutional and therefore void, and initiate a judicial inquiry into the issuance and execution of these orders, and prayed that damages be awarded to him. It was further prayed that all the telecom service providers including M/s. Reliance Infocom, along with all the others who had been impleaded, be directed to disclose all the relevant details with respect to the directions of interception issued to them by the authorities, and this Court may lay down guidelines on interception of phone conversations in addition to the ones laid down by this Court in its judgment in People’s Union for Civil Liberties (PUCL) v. Union of India and Another.1

2. The petitioner’s case is that a request dated 22nd October, 2005 was issued from the office of the Joint Commissioner of Police (Crime), New Delhi to the Nodal Officer, Reliance Infocom Ltd., Delhi, for the interception of all the calls made from or to the telephone numbers of the petitioner. This request was subsequently followed by an order dated 9th November, 2005, from the Principal Secretary (Home), Government of National Capital Territory of Delhi, authorising the said request. The case of respondent no. 8 is that the said orders were acted upon by it, and the petitioner’s conversations were intercepted. However, the Union of India, and the National Capital Territory of Delhi denied the allegations. They submitted that said orders annexed to the petition, purporting to be issued by the Joint Commissioner of Police, (Crime), New Delhi, and the Principal Secretary (Home), Government of National Capital Territory of Delhi are fabricated with forged signatures and they are not genuine. Alleging forgery, a criminal case in that respect had already been initiated.

3. In the course of the hearing, by filing an interlocutory application (no.2 of 2006) the petitioner submitted that the recordings of the said conversations had been made available to some journalists/news agencies. In view of these submissions, this Court directed the electronic and the print media not to publish any part of the said conversations, vide Court’s order dated 27th February, 2006.

4. Various applications for intervention were preferred, especially by civil society groups. These applications were allowed. The interveners argued that the conversations by the petitioner were mostly made in his capacity as a public functionary and, therefore, were public in nature, and the citizens of the country have a right to know their contents under Article 19(1)(a) of the Constitution. A prayer was therefore made by them to vacate the order of injunction.

5. In this matter pursuant to the direction of th











































































































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