Dr. B.C. Gupta, Member —This revision petition has been filed under section 21(b) of the Consumer Protection Act, 1986 against the impugned order dated 07.09.2012, passed by the Haryana State Consumer Disputes Redressal Commission (for short ‘the State Commission’) in FA No. 873/2011, “Dr. K.K. Jaiswal & Anr. versus Amrik Kaur”, vide which appeal against the order dated 30.05.2011 passed by the District Consumer Disputes Redressal Forum, Kaithal, allowing the consumer complaint in question, was dismissed.

2. Brief facts of the case are that the petitioners are running a clinic-cum-hospital under the name Navjeevan Hospital and Maternity Home at Hafed Road, Cheeka, District Kaithal Haryana. It has been alleged by the complainant that she became pregnant and had been taking treatment from this hospital from the very beginning. She was taken to the hospital on 8.01.2004, when her labour pains started. The Doctors were fully aware that she had history of previous lower segment caesarean section, but still, the doctors gave her trial of labour, despite regular severe pain. They treated her in a routine and negligent manner and ultimately, she was taken to the labour room, where she