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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
J.M. Malik, Presiding Member and Dr. S.M. Kantikar, Member
Manju Anil Chawla & Ors. —Complainants
versus
Jivandhara Hospital & Ors. —Opposite Parties
Consumer Complaint No. 45 of 2002
Decided on 20.12.2013

Advocates:
Counsel for the Parties:
For the Complainants :Mr. K. P. Tom, Advocate.
For the Opposite Party Nos. 1 and :Ms. Meenakshi Midha, Advocate.
For the Opposite Party No. 3:Mr. Shirish Trivedi, Advocate.

IMPORTANT POINT
f patient willfully chooses to withhold information from physician, physician cannot be liable for medical negligence.

Headnote:Consumer Protection Act, 1986—Section 21—Medical services—Medical negligence—Death of patient after surgery for Sinusitis—No expert evidence is led by Complainant to establish any negligence or deficiency on service, or any question of providing short services by any Opposite parties—There are risks and complications for all surgeries; those for deviated septum and Septoplasty surgeries are very infrequent, but it includes nasal obstruction, bleeding, chronic nasal drainage, eye damage, numbness of facial structures, septal perforation, alteration of sense of smell or taste, and failure to resolve any associated nasal or sinus problem—Commission cannot hold anesthetist liable who was not made a party in complaint—There are no reports of fatal complications due to such surgery—It is apparent to be a contributory negligence, that there was mistake on part of patient as well as patient who did not disclose about previous medical treatment and disease to OP—If patient willfully chooses to withhold information from physician, physician cannot be liable for medical negligence—There is no medical negligence on part of OPs who are qualified doctors and they have used their best professional judgment and due care during surgery and during complications—Complaint dismissed. (Paras 10 to 19)

ORDER

Dr. S.M. Kantikar, Member— Brief facts of the Complaint :

The complainant Smt. Manju’s husband, late Mr. Anil Chawla,(hereinafter, “ a patient” consulted the Opposite party (OP-2), Dr. at his clinic (OP-1) for his long standing and recurrent cold problem since 10 years and he was taking anti-cold medicines for many years but often he had inability to breathe from the right nostril, snoring at night and bitter taste in throat during nasal infection with running nose . The OP-2 examined him and diagnosed as the cartilaginous nasal septum was grossly deviated to right side and blocking the nose on the right nostril. After X-ray and Endoscopy investigations the OP-2 advised the patient to undergo a surgery and date was fixed on 1st October, 1998. As the patient’s son, Dhruva, Complainant No.-3 was suffering from adenoid, OP-2 performed successfully, the adenoid surgery of Dhruva on 30th September, 1998 and was discharged on the same evening. On 1st October, 1998, since it was Dussehra as requested by patient OP-2 rescheduled the surgery for next day at 7.30 pm. Therefore, the patient reached the Nursing home of the OP-2 at 7.30 pm on 2.10.1998 straight from his office.

The Defence:

2. The OP-2 conducted operation of Septoplasty with functional endoscopic sinus surgery with left maxillary clearance using Caldwell Luc Approach under General Anesthesia on the patient. Dr. Rajesh Kolte was an anesthetist. It was clear that, after proper radiological (x-ray) and blood investigations it was confirmed that the patient had gross deviation of the cartilaginous nasal septum. Surgery performed by -OP2 on the patient was a non-invasive surgery, which has no surgical complications. Also, OP-2 as routine done endoscopy to determine the surgical steps.. The operation started at 8:50 p.m. and was completed in an hour.

3. The OP-2 Dr. Amit Chadha submitted that, the attendant of the patient called him at 11.25 PM there was sudden cessation of respiration. The OP-2 examined the patient whose Pulse and BP were not recordable. Therefore, all emergency measures were carried out by OP-2 and the Anesthetist Dr. Kolte. Immediately cardiac massage was one, patient’s throat was checked for secretions, blood, gauze, which were absent, then the patient was intubated immediately with endo-tracheal tube by the anesthetist. Intermittent positive pressure ventilation was given with 100% oxygen started by the anesthetist through the tube with the help of portable Boyle’s Machine apparatus. Cardiac massage continued, IV adrenaline, atropine, soda bicarb and I/C adrenaline were given but the patient did not respond. The OP-2 called the physician, Dr. Vinay Bhomia,(OP-3) who came at about 11.30 p.m. and in a couple of minutes he revived the patient with the help of DC shock and Intra Cardiac adrenaline. There was no secretions/blood, in the oro-pharyngeal tract. The patient was thereafter shifted to ICCU of Navneet Memorial Hospital and was put on to ventilator with I.P.P.R. mode. The patient was attended by Dr. Guha, the doctor in-charge of the ICCU, at that time. The OP No. 2, 3 and Dr. Kolte were also present there. Also opinion of Dr. Parindra Desai, Neuro-Physician was also taken. The patient was diagnosed to have suffered a cardio-respiratory-arrest.

Observations:

4. We have perused the affidavit evidences, the interrogatories and replies filed by the concern parties and relevant medical documents on file. The OP-2 is an ENT and Endoscopic Sinus Surgeon holding the Degrees of M.S. (ENT) and DLO and has been practicing since 1994.He is running a Nursing Home known as Jeevandhara Hospital (OP-1) having all facilities for ENT surgery.

5. The OP-2 further, contended that, the Complainants have concealed the material facts about the true condition/ diseases suffered in pasts, but later on OP-2 came to know about the concealed facts; even the Complainants have also not disclosed the reality in their complaint. In past the patient was admitted and




















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