B.C. Kandpal, President—This is an appeal under Section 15 of the Consumer Protection Act, 1986 against the order dated 9.5.2012 passed by the District Forum, Dehradun in consumer complaint No. 3 of 2010. By the order impugned, the District Forum has allowed the consumer complaint and directed the appellant-opposite parties to pay to the respondent-complainant compensation of Rs.52,000 together with sum of Rs. 10,000 towards mental agony and Rs.5,000 towards litigation expenses. The above amount was directed to be paid within a month from the date of the order, failing which the above amount was directed to carry interest @ 9% p.a. from the date of filing of the consumer complaint till payment.

2. Briefly stated, the facts of the case as mentioned in the consumer complaint, are that on 8.8.2009, the complainant was travelling in train No. 4265 (Janta Express) from Lucknow to Dehradun in berth No.17 of coach No. S-6 and her PNR number was 2362627129. In the morning of 9.8.2009 at about 5:30 a.m., when the train was between Kath and Seohara, some unknown thieves snatched the golden chain valuing Rs. 30,000 from the neck of the complainant and also took away her hand bag, which c