V.K.Jain, Presiding Member—The respondent/complainant, claiming to be in the business of embroidery and job work of tailoring in the name of Tamanna Textiles purchased a Kansai Pin-Tucking Machine and Kansai Special 12 Needle Pleating Machine from the petitioner. He paid a sum of Rs. 2,02,000/- for the Tucking Machine completed with table/stand/motor and standard accessories and Rs. 2,05,000/- for the Needle Pleating Machine completed with table/stand/motor and standard accessories. According to the complainant a steam iron was also purchased by him alongwith the aforesaid two machines. However, the said steam iron was returned since it was found to be defective. The steam iron was then repaired by the petitioner, but even thereafter it was not working properly.

2. When a technician was eventually deputed by the petitioner to install the Tucking Machine and the Pleating Machine, it was found that in one machine only the sewing work could be done and there was no attachment. The machines would work in the gap of 1/8, but there was no folder in it. It was found by the complainant that Pleating and Tucking work could not be done with the aforesaid machines. As a result,