Dr. S. M. Kantikar, Member—This order shall decide three revision petitions. For the sake of convenience the parties are placed in same rank as in the complaint that is, Bala Devi is the complainant, the Noida Medical Centre as (OP-1), Dr.Ajay Aggrawal(OP-2) and Dr.Meenakshi A.N. as OP-3. The facts are taken from the RP No. 4469 of 2014.

2. Briefly stated, the facts of the case are that the complainant, Smt. Bala Devi ( a patient herein) was suffering from abdominal pain, backache and menstrual problems. She consulted Dr. Ajay Aggarwal, the OP-2, who, after thorough investigations, diagnosed it as Cystic mass in the pelvic cavity of patient. She got admitted in Noida Medicare Centre Ltd.(OP-1) on 18.9.2006. Dr. Ajay Aggarwal (OP-2) and Dr. Meenakshi A.N.(OP-3) assured the patient that it will be a small operation for removal of cyst only and it will cost only Rs.40,000/- to Rs.50,000/- The OP-3 performed operation on 21.9.2006, but resulted into the intestinal injury which was not noticed by OP-3. Therefore, patient had developed abdominal distension and could not pass flatus and stools. Subsequently, the patient was operated for the second time, again, on 30.9.2006 and 16.10.2