Dr. B.C. Gupta, Presiding Member—This first appeal has been filed u/s 19 read with 21(a)(ii) of the Consumer Protection Act, 1986 against the impugned order dated 04.02.2010, passed by the West Bengal State Consumer Disputes Redressal Commission (hereinafter referred to as ‘the State Commission’), vide which, the consumer complaint CC/62/2008, filed by the appellant was ordered to be dismissed.

2. The facts of the case are that the appellant/complainant M/s Ladu Ram & Sons is a proprietorship concern, carrying on the business of wholesale and reseller goods at Kolkata. They purchased 1080 packs of groundnut seeds valued at Rs.16,15,140/- from the seller, Saurabh Trading, Gandhiganj, Chhindwara, Madhya Pradesh. The said consignment is stated to have been transported by six trucks on payment of charges of Rs.90,000/-. The complainant had also obtained marine cargo insurance policy from the OP Insurance Company for the period from 22.11.2004 to 21.11.2005 for a sum of Rs.50 lakh. It is stated in the consumer complaint that the complainant did not receive the entire consignment and the trucks got missing, while coming. The complainant made inquiries with the seller with copies to t