D.K. Jain, President—This First Appeal by the New India Assurance Co. Ltd. (for short “the Insurance Company”) is directed against the order dated 09.04.2009, passed by the State Consumer Disputes Redressal Commission, Delhi at New Delhi (for short “the State Commission”) in Complaint Case No. C-24/2004. By the impugned order, the State Commission, while accepting the claim made by the Complainant in its Complaint, in toto, has directed the Insurance Company to pay to the Complainant a sum of Rs.30,59,555/- as claimed under the insurance policy towards the actual loss and a further sum of Rs.1,00,000/- as compensation for the mental agony, including cost of litigation.

2. Since, on a bare reading of the impugned order, we are of the view that the said direction is not sustainable, as it does not record any reason in support of the final conclusion, we deem it unnecessary to state the facts, giving rise to the present Appeal, in greater detail. It would suffice to note that the Complainant had preferred with the Insurance Company the afore-noted claim in respect of a consignment of 5766 cartons of canned fruit and 1290 cartons of assorted jam from Kolkata (Port of Lading) to Ill