Dr. B.C. Gupta, Presiding Member—This appeal has been filed under section 19 read with section 21(a)(ii) of the Consumer Protection Act, 1986, against the impugned interim order dated 12.07.2016, passed by the Delhi State Consumer Disputes Redressal Commission, (hereinafter referred to as “the State Commission”) in Consumer Complaint No. 362/2016, vide which, the appellant ICICI Bank had been restrained from giving effect to the demand letter dated 16.05.2016, issued by them to the complainant/respondent.

2. In brief, the facts of the case are that the appellant/OP ICICI Bank and the complainant/respondent Parvin Juneja signed a home loan agreement on 29.12.2004, vide which, the complainant was sanctioned a home loan of Rs. 74 lakhs by the Bank. The loan was to be repaid in 120 Equated Monthly Instalments (EMIs) of Rs. 93, 741.00 each. For the security of the loan, the complainant mortgaged his property E-47, Greater Kailash-II, New Delhi, First Floor with the Bank. It has been stated that the tenure of repayment of the loan was increased to 201 months from 120 months by the OP Bank on their own. However, the complainant, being aggrieved on account of increase in the tenure o