NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
Dr. B.C. Gupta, Presiding Member
Rajaram Singh —Petitioner
versus
The Executive Engineer and Anr. —Respondents
Revision Petition No.3797 of 2011
(Against the Order dated 25/08/2011 in Appeal No. 116/2009 of the State Commission Uttar Pradesh)
Decided on 16.3.2017
Counsel for the Parties:
For the Petitioner:Mr. Sanjeev Kumar Verma, Advocate
For the Respondents: Nemo
IMPORTANT POINT
It is duty of officials of opposite party to ensure that electricity supply should be running as per written commitment made by them.
Headnote:Consumer Protection Act, 1986—Sections 15, 17, 19 and 21—Electricity—Disconnection of power supply to agriculturist for default in payment of bills—Electricity connection was disconnected for non-payment of bills but it was restored after part payment was received from complainant—However, electric supply on the spot was not functional—It reflects a high degree of irresponsibility and callous attitude on part of officials of opposite party—It is their duty to ensure electricity supply should be running as per written commitment made by them in their own reply—Order passed by State Commission is not based on any rational or correct analysis of facts and material on record—It was duty of State Commission to examine facts based on report of Commissioner and then asked OPs to do needful—Order passed by District Forum restored. (Paras 8 to 10)
Result: Revision Petition allowed.
Dr. B.C. Gupta, Presiding Member—This revision petition has been filed under section 21(b) of the Consumer Protection Act, 1986, against the impugned order dated 25.08.2011, passed by the U.P. State Consumer Disputes Redressal Commission, Lucknow (hereinafter referred to as “the State Commission”) in Appeal No. 116/2009, Executive Engineer, Paschimanchal Vidyut Vitaran Khand and Ors. v. Rajaram Singh, vide which, while allowing the appeal, the order passed by the District Consumer Disputes Redressal Forum, Moradabad, dated 26.12.2008, in Consumer Complaint No. 146/2007, filed by the present petitioner, allowing the said complaint, was set aside and the parties were given liberty to institute their case before the competent court in accordance with law.
2. The facts of the case are that the complainant Rajaram Singh is an agriculturist, having an electric connection of 5hp in his name, bearing no. 104/3239 since 1988. The said connection was earlier in the name of his father since 1962. It is alleged in the consumer complaint that the opposite parties/OPs disconnected his electric supply in April, 2007 in collusion with his co-villager Dharamvir Singh and wanted to install his transformer at some other place. The land of 55 bighas was being irrigated from this tubewell. The complainant suffered a monthly loss of Rs.2,50,000/- due to the action of the OPs. The complainant filed a representation before senior officers of the OPs, but there was no result. The consumer complaint no. 146/2007 was then filed, seeking directions to the OPs to reinstal the transformer at the earlier place and also to restore his electric connection, which was taken 45 years ago.
3. The complaint was resisted by the OPs by filing a written reply before the District Forum, in which they stated that the complainant defaulted in the payments of bills, due to which, the electric connection was disconnected on 06.02.2007. The complainant made partial payment of Rs.2,000/- on 23.03.2007 and Rs.7,019/- on 31.03.2007 and his electric connection was restored on 02.04.2007. The OPs also stated that the electric connection was given to another person Dharamvir Singh from the transformer of the complainant, only after due approval of the higher authorities. The transformer was shifted to another place from safety point of view, but the new place was only about 6 metres away from the earlier place. The OPs also replied that there was dispute between the complainant and his co-villager Dharamvir Singh regarding taking of electric connection, which was finally resolved with the intervention of the local respectables. The OPs pleaded that the complaint should be dismissed.
4. The District Forum, after taking into account, the averments of the parties, allowed the complaint and directed the OPs to restore the electric connection within one month from the date of the judgment and also to pay Rs.5,000/- as compensation and Rs.1,000/- as litigation cost. The District Forum concluded that the OPs had not restored the connection of the complainant despite receiving full amount of arrears due. Being aggrieved against the order of the District Forum, the OPs filed an appeal before the State Commission. The State Commission set aside the order of the District Forum in appeal and asked the parties to file their case before competent court in accordance with law. Being aggrieved against the order of the State Commission, the complainant is before this Commission by way of the present Revision Petition.
5. It was contended by the learned counsel for the petitioner during arguments that in their reply filed before the District Forum, the OPs had stated that the electric connection was restored on 02.04.2007 and was still continuing. However, the said connection had not been restored. The learned counsel argued that the order passed by the District Forum was in accordance with law and should be restored. The order passed by the State Commission was based on mere technicalities