This appeal has been filed by the appellant Security Hi-Tech Graphics Pvt. Ltd. against the order dated 05.12.2014 of the State Consumer Disputes Redressal Commission, West Bengal, (in short ‘the State Commission’) passed in S.C.Case No.CC/216/2014.

2. Brief facts of the case are that on 12.04.2013, the appellant/complainant approached the respondents for conducting tour of Kashmir through e-mail. The appellant/complainant approached the opposite party to book for 22 heads for the period from 21.5.2013 to 02.06.2013. The booking included flight tickets, hotels at the desired venues and for cars and luggage vans for transportation within the State of Jammu and Kashmir. The respondents gave total estimate cost for the tour as Rs.23,94,750/-. On 16.04.2013, the appellant/complainant deposited an amount of Rs.7,00,000/- by a cheque bearing No.501651 dated 16.04.2013 drawn on Axis Bank against proper receipt. On 22.04.2013, the respondents issued tour chart. On 04.05.2013, the appellant/complainant informed the respondents through e-mail that due to some compelling situation i.e. sudden illness of mother of one of the directors, they are unable to go for the tour and asked for ref