M. Shreesha, Member—Aggrieved by the order dated 28.12.2012 passed by the Andhra Pradesh State Consumer Disputes Redressal Commission, Hyderabad (for short “the State Commission”) in C.C. No. 50 of 2010, the Complainant has preferred First Appeal bearing No. 170 of 2013 and the Opposite Party, M/s Maxivision Laser Center Pvt. Ltd. (hereinafter referred to as “the Lasik Centre”) preferred Appeal No.F.A.No.196 of 2013 u/s 19 of the Consumer Protection Act, 1986 (for short “the Act”).

2. Briefly stated, the facts of the case are that the Complainant was suffering from short sight problems and used to take treatment from the Lasik Centre since 2001. Her family members also used to take treatment for their eyes from the said Lasik Centre. Due to their long association with the Doctors and ophthalmologists of the Lasik Centre, they developed good acquaintance with them. While so, it is stated that Dr. Ravi Shanker of the Lasik Centre suggested Lasik Surgery for the Complainant to be able to see well without using spectacles. He informed the Complainant that they had installed a brand new Lasik equipment imported from abroad and that he was well trained in Lasik Surgery. It is averre