Dinesh Singh, Member—Heard learned counsel for the revision petitioner – partnership firm. Perused the material on record.

2. The case of the complainant, in brief, as stated in para 1 of the District Forum’s Order dated 11.01.2018, is as below:—

The complainant is a partnership firm involved in the business of inter-alia, export of sea-food to various destinations which is the only source of livelihood for its partners. On 01.11.2016 the complainant had booked for air shipment of a consignment of live lobster weighing 279 kgs from Cochin to Hong Kong via Kuala Lumpur. The consignment was to be air lifted from Cochin on 01.01.2016 to Kuala Lumpur and from there to Hong Kong on 02.11.2016. The value of the consignment was INR 4,08,202/-. After clearance of Indian customs the consignment was airlifted on 01.11.2016. But the consignment which was highly perishable was not airlifted to Hong Kong on 02.11.2016 and therefore the live lobsters were perished causing a loss of Rs. 5,57,741/- to the complainant. The complainant therefore seeks a direction to the opposite party to reimburse the value of the consignment which works out to Rs. 5,60,000/- and also to pay compensation of R