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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
M.B. Shah, President and Rajyalakshmi Rao, Member
SANJEEV KUMAR - Appellant
Versus
UNITED INDIA INSURANCE CO. LTD. AND ORS. - Respondents
Revision Petition No. 309 of 2007
Decided on : 24-04-2007

Advocates Appeared:
Party in Person, for the Appellant; Mr. Kishore Rawat, Advocate, for the Respondent

Headnote:

Insurance - Motor Vehicles Act - Insurance Company's liability to pay full insured value for stolen vehicle

Fact of the Case:

The complainant's vehicle was stolen after purchase, and the Insurance Company offered only 75% of the insured amount as a settlement.

Finding of the Court:

The State Commission set aside the lower court's decision, ruling that the Insurance Company's offer was justified due to the vehicle not being registered with the RTO.

Issues: Dispute over the Insurance Company's liability to pay the full insured value for the stolen vehicle and the validity of the offer made by the Insurance Company.

Ratio Decidendi: The court held that under Section 40 of the Motor Vehicles Act, the owner of a motor vehicle is required to get it registered by a Registering Authority in the jurisdiction of residence or place of business. In this case, the complainant's inability to register the vehicle due to non-working days and the theft occurring on the same day justified the Insurance Company's liability to pay the full insured value.

Final Decision: The revision petition was allowed, the State Commission's order was set aside, and the Insurance Company was directed to pay the full insured value with interest and costs to the complainant.

ORDER

M.B. Shah, President - Being aggrieved and dissatisfied by the judgment and order dated 17.1.2007 passed by the State Consumer Disputes Redressal Commission, Bihar, Patna in Appeal No. 535 of 2005, the complainant has preferred this revision petition.

2. By the impugned order, the State Commission has set aside the order dated 1.8.2005 passed by the District Forum, Buxar in Complaint Case No. 27 of 2005 directing the Insurance Company to pay a sum of Rs. 3,89,473 with interest @ 12% per annum and also awarding compensation of Rupees one lakh.

3. It is the case of the complainant that the complainant is serving with the United Bank of India and was working at the relevant time at Allahabad Branch, but at the same time was staying at Buxar. He purchased a Mahindra Max for a sum of Rs. 4,11,797 on 25th July, 2004 from the United Automobiles, Allahabad after taking loan from the United Bank of India, Civil Lines Branch, Allahabad. Immediately after purchase of the vehicle he took insurance cover for the period between 25th July, 2004 to 24th July, 2005 for the vehicle from the United India Insurance Company, Allahabad Branch for a sum of Rs. 3,89,473. The policy was taken for the aforesaid lesser amount as the dealer informed him that as soon as the vehicle goes out of the show room its value is required to be reduced by 5%. On the same day the complainant took the vehicle to Buxar to his residence. It is his contention that the vehicle was not registered because it was Sunday and the vehicle was required to be registered at Buxar as he was resident of Buxar.

4. Unfortunately, at the night time, the vehicle was stolen. Complainant immediately lodged an FIR with Buxar Police Station and the case was registered against unknown persons. Claim was lodged with the Insurance Company. However, to his surprise after a lapse of eight months, the Insurance Company offered Rs. 2,91,000 i.e. approximately 75% of the insured amount with the condition that the complainant should accept it as a full and final settlement of his claim. That was not accepted by the complainant, because, the complainant has taken loan from the Bank and that on the date of the purchase, the vehicle was stolen.

5. As the Insurance Company did not pay the amount, the complainant was required to approach the District Forum. The District Forum as stated above, directed the Insurance Company to pay the full insured value i.e. Rs. 3,89,473 to the insured with interest and with compensation.

6. Against that order the Insurance Company preferred an appeal and the appeal was allowed on the ground that the vehicle was not registered with the RTO and therefore the offer of settlement of the claim on a non-standard basis was just and proper, therefore, there was no deficiency in service by the Insurance Company in settling the claim at a lesser amount.

7. In our view, the impugned order passed by the State Commission cannot be justified, because, under Section 40 of the Motor Vehicles Act, "every owner of the motor vehicle is required to get it registered by a Registering Authority in whose jurisdiction he is residing or the place of business where the vehicle is normally kept". In the present case, it is the say of the complainant that he is the resident of Buxar and therefore after purchase of the vehicle he took the vehicle to Buxar. Unfortunately, as the said date being Sunday and the RTO office was not open he kept the vehicle during the night time at his residence from where theft took place. Further, with regard to obtaining temporary registration also it was not possible for the complainant to get it registered, because, it was not a working day for the offices of RTO. In these set of circumstances, the offer made by the Insurance Company on non-standard basis was not justified.

8. Further, the petitioner who is appearing in person, has pointed out that even the Divisional Office at Allahabad had also recommended that full sum insured after deducting Rs. 1,000 be paid t

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