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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
Ashok Bhan, President and B.K. Taimni, Member
UNITED INDIA INSURANCE COMPANY LTD. - Appellant
Versus
BALASAHEB ATMARAM PATIL - Respondent
Revision Petition No. 1450 of 2006 from Order dated 29.3.2006 in Appeal No. 1728 of 2005 of Maharashtra State Consumer Disputes Redressal Commission
Decided on : 28-10-2009

Advocates Appeared:
Mr. V.S. Chopra and Mr. S.M. Suri, Advocates, for the Appellant; Mr. Vijay Kumar, Advocate, for the Respondent

The lack of a valid driving licence can justify the repudiation of an insurance claim, and guidelines issued by the GIC are crucial in determining claim settlement.

Headnote:

Driving Licence - Insurance Claim - The court held that the petitioner's repudiation of the claim was justified as the driver of the vehicle did not hold a valid driving licence, and therefore, was not duly authorized to drive the vehicle. The court set aside the lower fora's decision to settle the claim on a non-standard basis, emphasizing the guidelines issued by the GIC.

Fact of the Case:

The respondent's vehicle was insured with the petitioner. The vehicle met with an accident, and the claim was repudiated by the petitioner on the ground that the driver held a fake driving licence. The District Forum allowed the complaint, directing the petitioner to settle the claim on a non-standard basis.

Finding of the Court:

The court found that the repudiation of the claim by the petitioner was justified as the driver did not hold a valid driving licence, and therefore, was not duly authorized to drive the vehicle. The court set aside the lower fora's decision and dismissed the complaint.

Issues: Alleged deficiency in service by the petitioner, validity of the driving licence, and the basis for claim settlement.

Ratio Decidendi: The driver's lack of a valid driving licence rendered the repudiation of the claim justified, and the lower fora erred in directing to settle the claim on a non-standard basis, overlooking the guidelines issued by the GIC.

Final Decision: The court set aside the lower fora's decision, dismissed the complaint, and allowed the Revision Petition.

ORDER

B.K. Taimni, Member - Petitioner was the opposite party before the District Forum, where, the respondent/complainant had filed a complaint alleging deficiency in service on the part of the petitioner.

2. Briefly stated the facts of the case are that the respondent is the owner of a Tata Sumo vehicle, which was insured with the petitioner for the period from 30.8.2001 to 2.8.2002. This vehicle met with an accident on 28.2.2002 when the complainant's son was driving the vehicle along with one other person. Both of them died in the same accident. The matter was reported to the petitioner and when the claim was preferred with the petitioner company by the respondent, it was repudiated on the ground that Sachin, i.e., the son of the respondent/complainant who was driving the vehicle, held a fake driving licence. It is in these circumstances, a complaint was filed before the District Forum, who allowed the complaint by directing the petitioner to settle the claim on non-standard basis and directed the petitioner to pay Rs. 1,57,500 along with interest @ 9% p.a. from 9.10.2002 till the date of realisation. Cost of Rs. 1,000 was also imposed.

3. Aggrieved by this order, petitioner filed an appeal before the State Commission, which was dismissed, hence this revision petition before us.

4. We heard the Counsel for the parties at some length and perused the material on record. It is not in dispute that both the lower Fora held and which remains unchallenged that the vehicle was being driven by a person who was hot authorised to drive the vehicle as per Section 3 of the Motor Vehicles Act. We are somewhat surprised that the State Commission upheld the order of the District Forum by observing:

"On perusal of the material placed on record, it is beyond doubt clear that the driver of the vehicle had no driving licence. The drive had learner's licence, which was issued to him in November 1998. The said licence was valid for period of 300 days. The accident occurred in February 2002. The driving licence placed on record is forged one. The Insurance Company approached the Regional Transport Office, Mumbai and collected correct information. The licence is forged one and therefore the Insurance Company has rightly repudiated the claim on the ground that there was breach of terms of the Insurance Policy.

The Forum below granted award on the basis of guidelines issued by the Insurance Company. The claim was allowed on non-standard basis. The org. complainant is therefore entitled to get 75% of the amount on non-standard basis. It is not pointed as to how this order is bad in law. Under the circumstances, we do not find any fault in the award passed by the District Consumer Forum. The appellant file filed by the Insurance Company is devoid of any merit."

5. We have carefully gone through the guidelines issued by G.I.C. for claim settlement on non-standard basis. Para E(l) reads as follows:

"E. Driving Licence:

1. Driver not duly authorised Repudiation"

6. Keeping in view the admitted position that the person who was driving the vehicle at that time, did not hold any valid licence to drive the vehicle, hence was not duly authorised to drive the vehicle, in view of which, the repudiation of the claim by the petitioner cannot be said to any deficiency in service on their part. In our view, both the lower Fora erred in directing to settle the claim on non-standard basis' completely overlooking the guidelines issued by the GIC.

7. In the aforementioned circumstances, we are unable to sustain the order passed by both the lower Fora, which are set aside. The complaint is dismissed and the Revision Petition is allowed.

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