ORDER

Mr. Justice V.K. Jain, Presiding Member -The complainant, a student of Electronics and Telecommunication Engineering obtained an internet connection from the petitioner, which was activated on 1.10.2005. At about 2.00 p.m. on 9.10.2005, the modem which the petitioner had supplied to the complainant, exploded, as a result of which the entire computer unit including the UPS, cable LAN and the modem got burnt. The case of the complainant is that at the time the explosion took place the computer system was not in operation and the power had been switched off. On a written complaint being lodged by the complainant a technical team of the petitioner inspected the site of explosion and noticed that there was no damage to any electrical appliance such as refrigerator, air conditioner, etc. Based upon the report of its technical team the petitioner informed the complainant that the explosion was not on account of any power leakage in the cable network. Being aggrieved from the stand taken by the petitioner the complainant approached the Orissa State Consumer Disputes Redressal Commission (for short, the State Commission) seeking the following reliefs:

(a) For damage of computer unit: Rs