ORDER

D.K. Jain, President - I.A. No. 7968/2013 (For condonation of delay)

1. For the reasons stated in the application, which is supported by medical certificates, delay in filing the appeal is condoned. The Application stands disposed of.

FIRST APPEAL NO. 365 OF 2013

1. Challenge in this Appeal, under Section 19 of the Consumer Protection Act, 1986 (for short, "the Act"), by the Complainant, is to the order, dated 30.03.2012, passed by the State Consumer Disputes Redressal Commission, Maharashtra at Mumbai (for short "the State Commission") in CC NO.101/10. By the impugned order, the State Commission has held that neither the Respondent Bank, namely, State Bank of Patiala nor its officials were deficient in rendering services to the Complainant while dealing with his Fixed Deposit Receipts (FDRs). However, while dismissing the Complaint on merits, the State Commission has also observed that since the allegations levelled in the Complaint require detailed enquiry and recording of evidence, a Consumer Fora constituted under the Act, is not the proper forum for redressal of his grievance.

2. The salient facts, giving rise to the Appeal, are as follows:-

The Appellant is engaged in pr