ORDER

J.M. Malik, (P.M) - The whole controversy pivots around the question of maintainability of this complaint, i.e., "Whether, the Bengal Rowing Club, a Body corporate incorporated under the Companies Act, 1956, having its registered office at Kolkata, the Complainant, is a "consumer", under Section 2(1)(d) (i) and (ii) with the explanation appended to it, of the Consumer Protection Act, 1986.

2. The complainant approached several lift manufacturers. The offer dated 08.06.2010 of King Fisher Elevator Industries Pvt. Ltd., the OP1, was found to be most competitive. The complainant placed an order to OP1 to install one Hydraulic 8-passenger lift and paid price of Rs. 4.7 lakhs and incidental costs in the sum of Rs. 0.75 lakhs towards M.S. structure and interior design necessary to install the lift. It is alleged that OP1 did not satisfactorily install the lift. The same had several defects. Correspondence went on between the parties but the defects could not be removed. OP1, thereafter, introduced Frankson Elevator & Escalator Industries, OP2 to remove the defects. However, both tried to remove the defects, but they failed to do so. The complainant, on its own engaged Kone Elevator