ORDER

S.C. Vyas, President - This order will govern disposal of Appeal No. 255/08 which has been preferred by the complainant Banwarilal Patel and Appeal No. 239/08, which has been preferred by the O.P. Kshetriya Gramin Bank (hereinafter called the "Bank" for short) against the same order passed in Complaint Case No. 108/07 dated 13.3.2008 by District Consumer Disputes Redressal Forum, Raigarh (hereinafter called "District Forum" for short). Arguments of both parties have been heard together in these appeals and they are being decided by this common order.

2. Before District Forum Banwarilal Patel filed complaint against President, Kshetriya Gramin Bank, Raigarh and its Branch Manager of Branch Chhal with a grievance that the Bank was not permitting him to withdraw amount from his Saving Bank Account, which was salary account also. This complaint has been decided ultimately by impugned order by holding that Bank was at fault and has committed deficiency in service in not permitting the complainant to withdraw the amount from his Bank Account. Compensatory cost of Rs. 5,000 along with interest @ 9% p.a. was awarded. This order of payment of compensation has been challenged by both par