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R.S.SHARMA, D.K.PODDAR, NARENDRA GUPTA, RUCHI GOEL
AMAZON SELLER SERVICES PRIVATE LIMITED – Appellant
Versus
LOVE KUMAR SAHOO AND ANR – Respondent


Advocates Appeared:
S. Mandal, Adv., Yogendra Singh Rajput, Adv.

ORDER

R.S. Sharma, President

1. This appeal is directed against the order dated 6th November, 2017, passed by District Consumer Disputes Redressal Forum, Raipur (C.G.) (henceforth called "District Forum") in Complaint Case No. 226/2015. By theimpugned order, the District Forum, has partly allowed the complaint of the complainant and directed that:

(a) The OPs will jointly or severally pay, within a period of one month from the date of the order, a sum of Rs. 9, 000 the cost of the mobile in question, along with simple interest @ 9% p.a. from the date of filing of the complaint i.e. 7.5.2015 till realization.

(b) The OPs will jointly or severally pay a sum of Rs. 3, 000 (Rupees Three Thousand) towards compensation for mental agony to the complainant.

(c) The OPs will jointly or severally pay a sum of Rs. 2, 000 towards Advocate Fees and cost of litigation, to the complainant.

2. Briefly stated, the facts of the complaint of the complainant are that the O.P. No. 1 is a company, who is selling the various products through internet and the O.P. No. 2 is manufacturer company of the mobile in question. On 22.1.2015, the complainant had purchased one mobile handset of Micromax Company from

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