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ANDHRA PRADESH STATE CONSUMER DISPUTES REDRESSAL COMMISSION
R. Lakshminarsimha Rao and Thota Ashok Kumar, Members
ORIENTAL INSURANCE CO. LTD. - Appellant
Versus
VINUKONDA BHEESMACHARY AND ANR. - Respondents
First Appeal Nos. 448 and 953 of 2012
Decided on : 23-09-2013

Advocates Appeared:
Mr. M. Ramgopal Reddy, Advocate, for the Appellant; Mr. V. Gourisankara Rao, Advocate, for the Respondent

The terms and conditions of an insurance policy must be strictly interpreted, and claimants must adhere to the stipulated time period for filing a claim.

Headnote:

Insurance Policy - Claim Entitlement - Clauses C and D - [Insurance Policy] - [Clause C, Clause D] - The court discussed the interpretation of Clauses C and D of the insurance policy, which stated the conditions for claim entitlement based on the extent of disability. The court emphasized that the terms and conditions of the insurance policy must be strictly interpreted and no artificial meaning can be given to the words appearing in the policy. The court also highlighted the importance of adhering to the stipulated time period for filing a claim, as approved by the Apex Court. The judgment emphasized that the complainant's claim was not maintainable due to the limitation aspect, and the order of the District Forum was set aside.

Fact of the Case:

The complainant, an employee of a firm, sustained a disability due to an accident and filed a claim under a Janata Personal Accident Policy. The insurance company repudiated the claim, leading to a dispute.

Finding of the Court:

The court found that the complainant was not entitled to the claim amount as the disability sustained was partial and permanent, which was not covered by the terms of the insurance policy. The court also concluded that the complaint was not maintainable due to the limitation aspect.

Issues: Entitlement to claim amount under the insurance policy, deficiency in service by the insurance company, and the limitation period for filing the complaint.

Ratio Decidendi: The court emphasized the strict interpretation of the terms and conditions of the insurance policy, the importance of adhering to the stipulated time period for filing a claim, and the ineligibility of the complainant to claim the amount due to the nature of the sustained disability.

Final Decision: The appeal of the insurance company was allowed, and the complaint and the appeal of the complainant were dismissed. The parties were directed to bear their own costs.

ORDER

R. Lakshminarsimha Rao, Member (Oral)- Both appeals are directed against the order of the District Forum. The opposite party No. 1 has filed appeal, F.A. No. 448 of 2012 challenging the order of the District Forum whereas the complainant has preferred appeal, F.A. No. 953 of 2012 contending that the amount awarded as compensation by the District Forum is inadequate. For the sake of convenience, the parties are referred to as they are arrayed in the complaint.

2. The complainant was under the employment of the opposite party No. 2 which is a Firm and obtained Janata Personal Accident Policy from the opposite party No. 1-Insurance Company covering risk related to accident to the employees who included the complainant. The sum assured under the insurance policy is Rs. 2,00,000 in case of death and equal amount in the event of total permanent disability sustained by the 35 employees of the opposite party No. 2. The complainant lodged claim with the opposite party No. 1 on the premise that he sustained disability to an extent of 38.75% due to electric shock and the opposite party No. 2 repudiated the claim on the ground that partial permanent disability is not covered by the scope of the JPA policy which led the complainant to approach the District Forum by filing the CC.

3. The complainant submitted that he worked as Assistant Lineman under the employment of the opposite party No. 2 and the opposite party No. 2 was carrying out electrical work relating to APCPDCL on contract basis. The complainant submitted that on 15.3.2010 he was instructed by the opposite party No. 2 to check power supply to Bio-diesel Plant and on being assured that there was no power supply, he got on the top of the electric pole and while checking the 33 KV live wire he sustained electric shock and fell down from the electric pole. The complainant submitted that he became unconscious and was shifted to NIMS, Hyderabad where he had undergone surgery for fracture of Traumatic D-12. The complainant submitted that he sustained disability to an extent of 38.75% and the opposite party No. 2 repudiated his claim on the premise that permanent partial disablement is not covered under JPA policy.

4. The opposite party No. 1 resisted the claim on the premise that the complainant suffered disability to an extent of 38.75% only and that as per Clause C "if such injury shall within one year of its occurrence be the sole and direct cause of the total irrecoverable loss of sight of one eye or total irrecoverable loss of USE of a hand or foot, 50 percent of the capital sum insured state in the schedule hereto" and as per the Clause D if such injury shall within one year of its occurrence be the sole and direct cause of permanently totally and absolutely disable the insured from engaging in being occupies with or giving attention to any employment or occupation of and description whatsoever, the capital sum insured stated in the schedule. As per the conditions of the policy the complainant is not entitled to any compensation. As per the terms and conditions of the policy, the complainant also did not intimate about the incident to the Insurance Company within the stipulated time of one month.

5. The complainant filed his affidavit and the documents, Exs. A1 to A5. On behalf of the opposite parties, the Divisional Manager of the opposite party No. 1 and the proprietor of the opposite party filed their respective affidavits and Ex. B1, the policy schedule.

6. The District Forum allowed the complaint directing the opposite party No. 1 to pay Rs. 77,500 towards the amount covered under Ex. B1 together with Rs. 5,000 towards compensation and costs of Rs. 2,000.

7. Feeling aggrieved by the order of the District Forum, the opposite party No. 1 preferred appeal contending that as per Clauses C and D the complainant is not entitled to claim amount and that as per Ex.A3, the medical certificate issued by NIMS there is no disability was mentioned and also there is no signature and seal

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