ORDER

J.D. Kapoor, President (Oral)- Counsel for the respondent has appeared on his own by way of caveat and argued the matter, hence we are deciding the appeal on merits.

2. Vide impugned order dated 14th January, 2008 passed by the District Forum, the respondent has been held deficient in service who had admitted during the proceedings that the security amount was not refunded to appellant prior to filing of the instant complaint and directed to pay Rs. 2,000 as compensation and Rs. 1,000 as cost of litigation. Feeling dissatisfied with the amount of compensation as to the mental harassment suffered by the appellant, the appellant has preferred this appeal.

3. Appellant is a Principal in a Public School and was subscriber of the telecom services provided by the respondent-Reliance Communication Limited. As per his allegation he used the above said services of the respondent upto July, 2006 and due to poor services and the substandard telephone instrument provided by the respondent, appellant was forced to request for the disconnection of the said services. That at the time of said request for disconnection there was a balance security deposit of Rs. 1,001 which remained pending agai