ORDER

J.D. Kapoor, President (Oral)- The complainant was granted finance by OP No. 1 for purchase of CEILO car. Total cost of the car was Rs. 5,05,060 and the complainant paid a sum of Rs. 76,060 as margin money to the OP No. 2 which included charges for registration and insurance of the vehicle. On receipt of the remaining sale consideration from the OP No. 1, the OP No. 2 delivered the car to the complainant on 38.3.1997 with registration number written on the number plate as HR-51-A-9782. The only two documents handed over to the complainant were an Invoice No. 040110701 and a warranty and Service Book No. 23994. The invoice was surprisingly dated 31.12.1996. The warranty book contained particulars which were over-written and even the number was entered by hand on the first warranty card and the page on that car appears to be a photocopy format.

2. There was no defect either mechanically or otherwise in the car and the chassis number, engine number, key number, etc. tallied with those written on the Warranty, Service Book and the Invoice. The OP No. 2 intimated the complainant that the documents issued by the Transport Authority will be furnished to him through the OP No. 1, the F