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USHA S.THAKARE, DHANRAJ KHAMATKAR
THOMAS VALLY - COMPLAINT – Appellant
Versus
MERCEDES-BENZ INDIA PVT. LTD. – Respondent


Advocates Appeared:
Mr. S.D. Paithane, Advocate, for the Complainant; Mr. M.S. Pandit, Advocate, for the Opponent No. 1; Mr. Rajesh Kanojia, Advocate, for the Opponent No. 2

ORDER

Mrs. Usha S. Thakare, Presiding Judicial Member. - Complainant - Mr. Thomas Valy has filed present consumer complaint against the opponent by alleging deficiency in service under/Section 12 read with Section 17 of the Consumer Protection Act, 1986. (2) Facts giving rise to the present consumer complaint in short are as under:

The complaint is against the Opponents who sale and service the international brand of Mercedes-Benz passenger cars in India for deficient and defrauding service. Opponent No. 1-Mercedes-Benz is a private limited company. Opponent No. 2 is the authorised dealer and service centre of Opponent No. 1. Complainant owns a Mercedes car having registration number MH 04 BQ 9010 registered in the year 2003. Car was in the name of complainant's company, Cochin Cements Ltd. It was later transferred in the name of the complainant. It is alleged by the complainant that car's engine was overheating after any long drive so complainant sent the said car to the Opponent No. 2 on 20.8.2010. Complainant was informed on the same day by the Opposite Party No. 2 on inspection that

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