ORDER

S.N. Aggarwal, President - Nirmala Devi appellant was the subscriber of commercial electric connection No. SP-02/0290. No electricity was used from this electricity connection for the last two years as no business was being done from this property. The officials of the respondents used to visit the premises of the appellant for recording the reading but since the electricity was not being consumed, therefore, they used to charge the bill on average basis. A letter was also sent by the appellant to the respondents to that effect. There was no response from the respondents. Therefore, the appellant used to make the payment of electricity bills on average basis. The officials of the respondents visited the premises of the appellant on 12.9.2000 and removed the electric meter in her absence. It was neither removed nor packed in her presence. The electric connection was disconnected. The respondents were contacted but there was no response.

2. As a result the appellant had filed a complaint (Complaint No. 1164 of 12.10.2000) against the respondents under the Consumer Protection Act, 1986 in the learned District Consumer Disputes Redressal Forum, Ludhiana (in short "District Forum").