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WEST BENGAL STATE CONSUMER DISPUTES REDRESSAL COMMISSION
Debasis Bhattacharya, P.M and Jagannath Bag, Member
MAROOTI FILLING STATION, DEALER, INDIAN OIL CORPORATION LTD. - Appellant
Versus
GALAXY OUTDOOR ADVERTISING SOLUTIONS PVT. LTD. - Respondent
Miscellaneous Application No. MA/364 of 2015 in Complaint Case No. CC/414 of 2014.
Decided on : 22-06-2015

Advocates Appeared:
C. Sinha, Advocate, for the Appellant; None for the Respondent, for the Respondent

The central legal point established in the judgment is that for an entity to be considered a 'consumer' under the Consumer Protection Act, 1986, it must fulfill the requirement of 'self-employment' as defined by the Act.

Headnote:

Consumer - Consumer Protection Act, 1986 - Section 2(1)(d), Section 2(1)(o) - Summary: The court discussed the definition of 'consumer' under the Consumer Protection Act, 1986 and emphasized the exclusion of commercial activities from the purview of the Act. It referred to relevant case law and highlighted the requirement of 'self-employment' for an entity to be considered a consumer. The court concluded that a Private Limited Company, being run through its Board of Directors, does not fulfill the criteria of 'self-employment' as defined by the Act, and therefore, cannot be considered a consumer.

Fact of the Case:

The court considered a petition challenging the maintainability of a complaint case filed by a Private Limited Company under the Consumer Protection Act, 1986, on the grounds that the company did not qualify as a 'consumer' under the Act.

Finding of the Court:

The court found merit in the petition and dismissed the complaint case, ruling that the Private Limited Company did not meet the criteria of a 'consumer' as defined by the Consumer Protection Act, 1986.

Issues: The main issue was whether the Private Limited Company qualified as a 'consumer' under the Consumer Protection Act, 1986.

Ratio Decidendi: The court relied on the definition of 'consumer' under Section 2(1)(d) of the Consumer Protection Act, 1986 and emphasized the requirement of 'self-employment' for an entity to be considered a consumer. It also considered relevant case law to support its decision.

Final Decision: The court allowed the petition challenging the maintainability of the complaint case and dismissed the case without any order as to costs, granting the complainant the liberty to approach the proper Forum/Court to agitate its grievance.

ORDER

Debasis Bhattacharya, (P.M) - Today is fixed for passing order in respect of the MA filed by the OP No. 4 agitating maintainability of the instant complaint case.

1. By such petition, it is stated by the OP No. 4 that the instant complaint is not maintainable for the simple fact that the Complainant is not a 'consumer' as per provisions of the Consumer Protection Act, 1986. In this case, the Complainant is a Private Limited Company and the commercial activities carried out by it cannot be for its earning livelihood by means of 'self-employment'. A company has to act through somebody and the question of livelihood and self-employment under these circumstances would not and cannot arise.

2. Learned Advocate for the OP No. 4 has submitted that the Complainant is a Private Limited Company and the commercial activities carried out by it cannot be for its earning livelihood by means of self-employment. A company has to act through somebody and thus, the question of livelihood and self-employment, under these circumstances, would not and cannot arise. The Complainant in its complaint has admitted that the vehicle in question was purchased by the Complainant company for the personal use of its directors. Such admission ratifies the fact that the vehicle was never purchased for personal use of only one Director, but it was used by all the Directors and thus the question of personal use is negated. As such, the Complainant cannot be construed as a consumer under the Consumer Protection Act, 1986, and accordingly, the instant case be dismissed being not maintainable. In support of his contention, the learned Advocate has referred to three decisions of the Hon'ble National Commission, viz., one decision reported in I (2015) CPJ 422 (NC), and the others in R.P. No. 3517/2007 and in Appeal No. 723/2006 and also a decision of this Commission in CC/192/2014.

3. Learned Advocate for the Complainant has stated that it clarified its position in the petition of complaint that the vehicle was purchased for the personal use of the directors of the Complainant Company. The vehicle has not been purchased for the purpose of resale or for any other commercial purpose. So, there is no infirmity in preferring this complaint case before this Commission which is competent enough to adjudicate such dispute. As such, the petition of the OP No. 4 be rejected. He has referred to two decisions of the Hon'ble National Commission in R.P. No. 3338/2014, and OP. No. 290/1997.

4. Once a legal point is raised by any of the concerned parties to a case, it is desirable of the other side to refute such allegation by means of cogent documentary evidence/proof. It is worth mentioning here that notwithstanding the Complainant claimed that the vehicle in question is meant for the personal use of its Directors, no corroborative document to this effect, e.g., Board resolution is placed on record.

5. Be that as it may, even for the sake of argument if it is presumed that the vehicle in question was indeed purchased to serve the family purpose of its Directors, it does not stand them in good stead.

6. While enacting legislation, every single word is crafted with utmost care and caution so as to ensure that the Act does not get distracted of its key focus area, e.g., the preamble of the Consumer Protection Act, 1986, which vows to protect the interests of 'consumers'. So, while the legislators have kept 'commercial purpose' out of the purview of this beneficial legislation while defining 'consumer' under Section 2(1)(d) of the Act, with the notable exception of 'self-employment', there remains no room for any ambiguity that this Act is not an 'all-cure' expedient; rather, it is meant to serve a select segment of beneficiaries and we can get a feel of the inherent meaning of 'self-employment', if we read between the lines of celebrity judgment of the Hon'ble Supreme Court in the matter of Laxmi Engineering Works v. P.S.G. Industrial Institute, reported in 1995 SCC (3) 583, w

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