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PREM NARAIN
Air India (NACIL) – Appellant
Versus
Ashok Kumar Singla – Respondent


Advocates:
Counsel for the Parties:
For the Petitioner:Ms Shreya Sethi, Advocate
For the Respondent No.1: NEMO (Served)
For the Respondent No.2: NEMO (Served)

ORDER

None is present on behalf of the respondents though notices have been served to both the respondents, therefore, they are proceeded ex parte.

2. Learned counsel for the petitioner has been heard. She states that the respondent/ complainant had booked an Air India flight ticket from Delhi to Mumbai for 27th May 2012 for Rs.4640/-. The flight was cancelled due to the strike of the pilots. As the respondent no.1/ complainant had purchased the ticket from respondent no.2, however, he had not given any telephone number or e mail address, therefore, he could not get the information about the cancellation of the flight. Respondent no.1 has filed a consumer complaint before the District Consumer Disputes Redressal Commission, Faridabad (‘the District Forum’) being CC no. 380 of 2012 for refund of the ticket as well as compensation for mental agony and harassment. The complaint was resisted by the opposite party/ petitioner herein by filing the written statement stating the fact that the flight was cancelled due to the strike of the pilots. However, the District Forum vide its order dated 14.07.2016 allowed the complaint and directed OP to pay as under:

1. Rs.4640/- along with interes

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