ORDER

Dr. S.M. Kantikar, Presiding Member—The Complainant Vinod Khanna aged about 65 years (for short “the patient”) in second week of January, 2010 suffered pain in abdomen and difficulty in passing urine. He was rushed to emergency department of Fortis Hospital at Vasant Kunj, New Delhi and after cauterization urine was removed. Thereafter, due to financial difficulties, for further treatment, he approached Dr. Anil Varshney (OP-2) at RG Stone Urology and Laparoscopy Hospital (OP-1 – for short “hospital”).The OP-2 examined the patient and advised surgery for to remove pus and also if required, removal of prostate. Ultrasonography (USG) study was performed and the patient underwent surgery on 13/01/2010. The OP-2 removed the pus and prostate. Total bill incurred by the patient was Rs.1,04,725/- The patient was discharged on 15/01/2010 with catheter placed in the bladder for five days. On 18/01/2010 patient approached OP-1 hospital for the complaints that after surgery the he started passing urine from the rectum instead of his urethra. The OP-2 after examination informed the patient that the complication occurred and advised for natural healing, re-insertion of the catheter for fu