NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
Deepa Sharma, Presiding Member
Through Video Conferencing
M/s. Pragati Silicon Limited —Petitioner
versus
State Bank of India and Anr. —Respondents
Revision Petition No.830 of 2013
(Against the Order dated 14/05/2012 in Appeal No.895/2011 of the State Commission Haryana)
Decided on 25.11.2020
For the Petitioner:Mr. Soumil Gonsalves and Mr. Harish Malik, Advocates
For the Respondents:Mr. K.K. Malviya, Advocate
IMPORTANT POINT
Documents of pledged property held to be returned on repayment of the loan.
Headnote:
Consumer Protection Act, 1986—Section 21(b) and 2(1)(c) : Consumer Protection Act, 2019—Sections 58 and 2(6)]—Bank Loan—Return of original title deeds—Scope—Complainant not taken a loan from Bank and had repaid the same—No dues certificate also issued to complainant—One of Directors of complainant had mortgaged his property and had deposited original papers of property but the same were not returned District Forum had directed the respondent-Bank to return the documents—Challenge agree not—Whatever documents ware pledged against the loan were returnable to complainant by the bank—Since it is not returned, there is certainly deficiency in service—Bank cannot use the documents pledged by one company as tool to recover the loan given to some other company—Impugned order of State Commission modifying its original order, set aside—Order of District Forum affirmed. (Paras 7 to 9)
Result: Petition allowed.
ORDER (ORAL)
Deepa Sharma, Presiding Member.—The present Revision Petition, under Section 21(b) of the Consumer Protection Act, 1986 (substituted now) (for short “the Act”) has been filed by the Complainant challenging the order dated 14.05.2012 of the State Consumer Disputes Redressal Commission, Haryana, Panchkula (for short “the State Commission”) in Appeal No.895 of 2011. By the impugned order, the State Commission modified the order of the District Consumer Disputes Redressal Forum, Yamuna Nagar (for short “the District Forum”) dated 30.05.2011 in Complaint No.22 of 2010. The District Forum had directed the Respondent (hereinafter referred as “the Bank”) to return within a month the original title deeds as well as other documents which were received by the Bank at the time of granting of loan as well as other facilities and awarded compensation to the tune of Rs.50,000/- and cost of Rs.2,500/-.
2. The brief admitted facts of the case are that the Complainant had taken a loan from the Bank and had repaid the said loan. Thereafter, No Dues Certificate had been issued to the Complainant. While taking the loan, one of the Directors of the Complainant had mortgaged his property and had deposited original papers of property with the Bank. Even on repayment of the loan and issuance of No Dues Certificate, the documents related to the mortgaged property were not returned to the Complainant. Aggrieved by the refusal of return of the documents by the Bank, the Complainant had filed Consumer Complaint No.22 of 2010.
3. The Respondent had filed Appeal No.895 of 2011. The appellate court had initially dismissed the Appeal. However, on an application bearing CM No.209 of 2012 of the Respondent, the State Commission modified the order and deleted two lines. The deleted portion is reproduced as under:
“We did not find any ground to interfere in the impugned order. Hence this appeal is dismissed being devoid of any merit.”
4. Aggrieved by this order as well as the order dated 14.05.2012 whereby the State Commission while disposing of the Appeal, had directed to release the original documents to the Complainant after the DRT proceedings were finalised, the present Revision Petition has been filed by the Complainant.
5. It is argued by learned Counsel for the Complainant that the order is without jurisdiction and legally wrong since the proceedings before the DRT are not pending against the Complainant but are pending against another Company called Pragati Telematics Limited which is an independent entity and which has nothing to do with the Complainant which is also an independent entity. It is submitted that the order of the District Forum be restored and the Bank should be directed to release the documents to the Complainant immediately.
6. It is argued on behalf of the Bank that the Directors in both the Companies, namely, Pragati Silicon Limited, which is the Petitioner herein and Pragati Telematics Limited are the same. It is submitted that Pragati Telematics Limited Company had also taken some loan from the Bank which they had failed to repay and therefore, the DRT proceedings had been initiated against Pragati Telematics Limited and vide order dated 23.05.2008, a Recovery Certificate had also been issued against Pragati Telematics Limited. It is further argued that it is the public money which is involved and since the Directors of both the Companies are same and are also family members, if the documents are ordered to be released, the Bank would have no other way to recover the loan amount taken by Pragati Telematics Limited. It is also argued that Pragati Silicon Limited is not a consumer because the title documents belong to a Director who had mortgaged the property in his personal capacity.
7. I have heard the arguments of learned counsel for the parties and perused the file. Admittedly, the loan was taken by Pragati Silicon Company which is an independent entity and one of the Directors on behalf of its Company mortgaged the