JUDGMENT/ORDER :

Prem Narain, Presiding Member - This first appeal has been filed by the appellant Life Insurance Corporation of India against the order dated 21.6.2018 passed in consumer complaint No. 745 of 2015 by the State Consumer Disputes Redressal Commission, Maharashtra, (in short 'the State Commission').

2. The facts of the present case are that the complainant had taken LIC Jeevan Saral Policy from opposite parties Surat Branch. Coverage provides maturity sum assured Rs.25,00,000/-, Death benefit sum assured Rs.3,94,900/- and Accident Benefit sum assured Rs.15,00,000/-. Policy period was from 28.3.2004 to 28.3.2015. Complainants have paid in aggregate Rs.13,65,100/- as premium amount during the validity period of the policy. On the date of maturity, complainant No.2 lodged his claim for the maturity value being the sum assured of Rs.25 lakhs. Opposite party refused to pay the sum assured and merely wanted to pay the death benefit of Rs.3,94,900/- along with loyalty addition of Rs.1,67,832/-. On 21.05.2015, complainant No.2 sent letter to opposite party and various other authorities. Complainant then filed complaint in the State Commission. The State Commission has passed th