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GURDEV SINGH, BALDEV SINGH SEKHON, SURINDER PAL KAUR
Jatinder Paul Singh – Appellant
Versus
Toyota Kirloskar Motor Ltd. – Respondent


Advocates:
Advocate Appeared:
For the Appellant :Mr. Munish Goel, Advocate.
For the Respondent:Mr. S.R. Bansal, Advocate.

JUDGMENT :

Mr. Justice Gurdev Singh, President-This appeal has been preferred by the appellant/ complainant against the order dated 06.12.2012 passed by District Consumer Disputes Redressal Forum, Jalandhar (in short, “District Forum”), vide which the complaint filed by him, under Section 12 of the Consumer Protection Act, 1986 (in short, “the Act”) was dismissed; as not maintainable, on the ground that he cannot be termed as a “consumer”.

2. Briefly stated, the facts are that the complainant, on the assurance of opposite party No.2 that the car make Corolla Altis was the best in that segment of price, purchased that car on 01.07.2009 for Rs.12,11,338/-. While driving the car to his house, he found that a peculiar sound was coming from the roof thereof. He immediately apprised the Sales Manager, Mr. Ajay Sharma, of opposite party No.2 of that problem. On the next day, he approached that opposite party and the mechanic thereof opened the ceiling interiors and made some rectification, but the defect persisted. The defect could not be removed in spite of the fact that he repeatedly approached opposite party No.2 and had been approaching the TKM (Manufacturer), Customer Care. On 25.07.20

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