ORDER :

J.S. Klar, Presiding Judicial Member—Challenge in this appeal by appellants is to order dated 23.7.2018 of District Consumer Disputes Redressal Forum, Sangrur (in short the ‘District Forum’), dismissing their complaint. The appellants of this appeal are complainants in the complaint before the District Forum below and respondents of this appeal are opposite parties (in short ‘OPs’) therein and they be referred as such hereinafter for the sake of convenience.

2. The complainants filed the complaint under Section 12 of the Consumer Protection Act, 1986 (in short, “the Act”) against OPs on the averments that they took a house loan of Rs. 10 lacs @ 7.5 % interest per annum and the EMI was Rs. 9,270 for the term of 15 years on floating rate basis on 10.8.2004 from OP Nos. 1 and 2, through OP No. 3 under the scheme Griha Lakshmi on floating rate basis. It was further averred that the EMI was increased from Rs. 9,270 to Rs. 9,557 and thereafter to Rs. 9,887 without any notice to them by OP Nos. 1 and 2. In the year 2013, as per the guidelines/instructions of Govt. of India and RBI, regarding rates of interest on housing loan accounts including the loan in question, OPs did not revis