ORDER :

Mr. Justice S. Baidya, President-This appeal filed on 8.12.2015 by Amazon Seller Services Pvt. Ltd. (ASSPL) through its representative authorized by the Board of Directors under Section 15 of the Consumer Protection Act, 1986 is directed against the Judgment and Order dated 24.12.2014 passed ex parte by the learned District Consumer Disputes Redressal Forum (in short District Forum), West Tripura, Agartala, in case No. CC-56/2014 whereby the learned District Forum directed the opposite party No. 1 Amazon.in represented by the Senior Executive Retail Sales, Amazon Development Centre Pvt. Ltd. to replace the damaged chimney by a new one or to refund the price of the kitchen chimney amounting to Rs. 14,189 to the complainant within 6 (six) weeks from the date of judgment, failing which the said amount will carry interest @ 9% per annum till the payment is made and also directed to pay Rs. 5,000 as compensation for causing mental agony and harassment together along with Rs. 2,000 as cost of litigation to the complainant.

2. The case of the appellant, as narrated in the memo of appeal, in brief, is that the respondent No. 1-complainant filed the complaint with the intention of har