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J.S.KLAR, KIRAN SIBAL
Santosh Kumari (Since Deceased) Through Lrs. – Appellant
Versus
Fortis Escorts Hospital – Respondent


Advocates:
Advocate Appeared:
For the Complainants :Mr. K.P. Singh, Advocate.
For the Opposite Party:Mr. Jatinder Nagpal, Advocate, Mr. Updip Singh, Advocate, Mr. B.R. Madan, Advocate.

ORDER :

J.S. Klar, Presiding Member

The complainants, being legal representatives of Smt. Santosh Kumari since deceased, have instituted this complaint under Section 17(1)(a) of the Consumer Protection Act, 1986 (in short the “Act”) against opposite parties (OPs) on the premise that Santosh Kumari since deceased visited OP Nos. 1 and 2 with them in the month of April 2017 for seeking advice with regard to her bariatric surgery. The OP Nos. 1 and 2 apprised her that the package for bariatric surgery would cost Rs. 2,65,000 including all expenses with its duration for period of one week. The requisite tests were got conducted for investigation on her on 29.4.2017 by OP Nos. 1 and 2. On 2.5.2017, above Santosh Kumari was referred for endoscopy i.e. bariatric package examination by OPs and after scrutinizing all test reports of investigation, OPs declared her fit for the above surgery and asked her to come on 11.5.2017 for that purpose. She was admitted at OP No. 1 hospital with diagnosis of Morbid Obesity with sleep apnea syndrome with asthma with hypertension with CAD with hypothyroidism with umbilical hernia. The complainants enquired from OP No. 2 that their mother Santosh Kumari was

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