ORDER :

C.B. Bajpai, President

This order shall dispose of the appeal filed by the appellant/O.P. being aggrieved by the order dated 13.7.2018, passed by the District Consumer Disputes Redressal Forum, Raipur (C.G.) (in brevity “District Forum”) in Complaint Case No. 413/2017 whereby and whereunder the concerned District Forum, has directed the appellant/O.P. to proceed under the guidelines of the Reserve Bank of India, to transfer the home loan account without taking 4% foreclosure charges, for transfer to another Bank, as per the prayer of the respondent/complainant. The concerned District Forum, has also awarded Rs. 5,000 towards compensation for mental harassment and Rs. 2,000 towards Advocate’s fees and cost of the complaint to the respondent/complainant.

2. Facts in brief are that the respondent/complainant as an individual had taken loan of Rs. 96,00,000 from I.C.I.C.I. Bank as Home Loan and thereafter he had attempted to transfer the said home loan account to another Bank. The respondent/ complainant was asked for 4% foreclosure charges. As per the respondent/ complainant, the Reserve Bank of India vide its Circular dated 5.6.2012 directed that the Banks will not be permitted